🎉 Limited Time: Get a $50 signup bonus with any new live call answering service subscription

Virtual Office Phone Answering Service - Live Receptionists Melbourne

Trust that each and every call is answered, every lead nurtured and every customer cared for.

Australian receptionists
24/7 live call answering
No lock-in contract
7-day free trial
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We provide a range of business solutions

Professional services designed to help your business thrive and connect with customers anytime, anywhere.

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Live call answering

Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.

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Virtual address

Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.

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Phone numbers

Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.

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Automated messaging

Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.

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Escalation management

For delivery of critical messages, we provide scripted escalation services to manage, triage and prioritise requests so they reach the correct on-call person.

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Corporate solutions

Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.

Call answering services designed for businesses of any size

Australia's most flexible answering service company with solutions for small businesses to large corporations.

Professional trained receptionists

Highly skilled professionals with industry-specific training

Customizable greeting scripts

Tailored greetings that match your brand and business needs

Real-time call notifications

Instant alerts via email, SMS, or your preferred method

Secure message delivery

Encrypted and secure handling of all your business communications

Multi-language support

Service available in multiple languages to serve diverse customers

Flexible pricing plans

Scalable solutions that grow with your business needs

Easy setup and integration

Quick onboarding with seamless integration to your existing systems

Detailed call reporting

Comprehensive analytics and reporting for business insights

We work across multiple industries and business types

Our staff are highly trained in different industries with bespoke solutions for multiple sectors.

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Small Business

Tailored solutions for growing businesses

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Healthcare

Specialized support for medical practices

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Medical & Dental

Professional medical reception services

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Financial Sector

Secure handling for financial services

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Real Estate

Property management and real estate support

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Legal

Confidential support for legal practices

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Construction

Field-ready support for trades and construction

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Tourism & Travel

24/7 support for hospitality businesses

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Information Technology

Technical support and IT service management

More Information

Detailed information about our services and how we can help your business.

Detailed Service Information

Best Automated Answering Services For Small Businesses ... Melbourne

The platform can handle follow-up, and lead generation calls with ease. You can set customized hold music to amuse callers while on the line. It has actually trained virtual receptionists who can handle consumer Frequently asked questions and other complicated inquiries. Users can receive the live chat history and records. It charges a one-time setup charge, and the activation can use up to two business days.

one-second increments, English and Spanish Answering service, Live web chat, Virtual receptionist, Live web chat, Virtual office space, Strategies begin at $50 a month. No Voice, Nation is the very best phone answering service for small organizations with USA-based agents. The services likewise work throughout building and construction, realty, and medical companies.

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Pat, Live delivers 24/7 client services from Monday to Friday, basic working hours to increase your consumer's satisfaction. Every Pat, Live plan features a dedicated telephone number and helps customers with frequently asked questions. It offers additional services like personalized call scripts, patching, and a history of every call.

It has virtual receptionists that take messages and transfer calls to your cell phone or office extensions (phone answering). The live call transfer and covering the caller straight to the best extension, person, or department. Virtual assistant personnel can take and provide customer messages. Answer, First uses system monitoring to track phone alerts or email alerts.

Companies can access call reports and recordings in real-time. The service cancellation terms are not consistent with the market requirement. One-second increments, English and Spanish, Answering service, Virtual receptionist, Call center services, Plans start at $30 a month. No Abby Link is amongst the finest small company answering services with an effective supervisor and group to address service calls.

7 Best Answering Services For Small Business In 2023 Australia

Organizations can set custom-made voicemails for their customers through Abby Link. Abby users can call and text on the Abby, Go mobile app. It can set up repeating live call dealing with guidelines on your account. The number of employee you can set on the account is not restricted. Abby Link does not have any call barge and call whisper.

You can filter out spam or Robocalls utilizing the spam blocker. The team can arrange, cancel, and reschedule appointments with callers in your place. Answering Service Care can digitally tape-record phone call and gain access to them for later recommendation. It has an on-call calendar that updates the personnel about on-call schedules.

Live Answer An automated answering service can turn consumers away if they prefer to speak with a live individual! Often you require more then a voice mail. Ozetel is proud to provide live answering services at super affordable rates and with the versatility to suit your specific organization needs. Do not miss your important consumer calls, have the Ozetel call representatives take the call for you when you are hectic or not available.

85 each YES YES YES Common frequently asked question's Instead of wasting labour hours and purchasing training, you can have inbound calls addressed by Ozetel's professional staff. Don't let your calls go unanswered. Using the Ozetel telephone answering service as a front line team is basic and you get these excellent features; 1.

Keep in mind, the transfer is a live answer "blind" transfer. This indicates that when the call has actually been transferred on to an external phone number, we can not recover the call if the external number does not address. Speak with the Live Answering service professionals today if you need further details.

7 Best Answering Services For Small Business In 2023

Call 159 and follow the prompts or SMS ON to 159 Dial ** 004 * 0411000160 # on your phone's primary calling app and press the Call button.

Simply put, each time your organization line rings, it's an opportunity to make cash. On the consumer's end, a couple of things are as frustrating as not being able to reach a service when you require to. When consumers can not obtain you, they might lose faith in your brand.

They must feature excellent, validated recommendations and have experience in in-office and virtual interactions - professional phone answering service. There's the old saying that in order to make money, you have to spend cash. However when it comes to outsourcing your organization interactions to a virtual answering service, investing money saves money. Here's why.

But using one can conserve your organization cash in manner ins which, in the long term, make the costs related to an answering service more than worth it. Taking your company interactions out of the office saves you on overhead costs related to: If you employ an in-office receptionist to handle your calls, you'll need a location for them to work.

However outsourcing to a virtual assistant company gets rid of that duty (business call answering service). How your organization manages its communicationwith consumers, with vendors, and with others in your communitygoes a long way toward shaping its reputation. call answering services. Phone lines that sound and call, calls that are never returned, and messages that don't get provided are all things that can make the public concern the integrity of your business.

Phone Answering Service - Intelligent Office Adelaide

Definitely there's a better usage of their talents and abilities - business call answering service. Virtual assistants are a chance to off-load the lengthy work of being a modern-day company with modern communications needs. Employing a virtual phone assistant is an opportunity to step far from the telephone and return to what is necessary: running your service.

2 It permits you to maintain remarkable client service by offering you with a record of what your client needs. In turn, this allows you to expect their future needs in addition to the needs of other customers. Fortunately, call recording is a service numerous virtual phone answering assistants use.

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But if you partner with the ideal answering service, they can handle your online chat functions for you. Offering your clients the chance to interact with you in the language they're most comfy with is a level of customer care that can construct customer trust and commitment. Partner with an answering service that offers services in other languages aside from English.

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That's how we assist small organizations grow and flourish. We provide people-powered interactions solutions for small companies that need a helping hand. Combining exemplary client service with the latest innovation, we're making it easier than ever for your small company to achieve industry results. Ready to discover how Nexa can enhance your organization? Begin today.



In the last couple of years company has actually ended up being very competitive and you need to look for any opportunity where you believe that you may be able to get a competitive edge on the opposition. Signing your company up for a phone answering service - reception services with is an actually terrific method for your organization to acquire that competitive advantage over your competition.

Choosing A Phone Answering Service For Lawyers Sydney

When you have a great answering service that you can forward a great deal of those time wasting calls to you will have a significant amount of time to concentrate on strategic jobs. Our qualified expert telephonists can sort out the time wasting calls and the unimportant phone calls and divert the essential calls throughout to you or your group to action.

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